Yesterday, woke up to a no broadband situation, devastation and wondering what to do. It is a fact that the internet plays a significant part in ones life and to be without it doesn’t bear thinking about, especially when reliance is becoming the norm, I have two items being auctioned on eBay, with a finish date of Monday, and wondering how I will be able to complete the transaction without broadband. Spent the next couple of hours on the phone to BT or should I say Bombay Telecommunications going through all the usual step by step checks (already done by myself of course, before phoning.) Lets face it the BT page that popped up on firing up the browser told me that my BT Hub was not connecting to a broadband signal, so obvious it is not true. Although keeping my cool while being asked all the usual questions, took a lot of restraint, managed to get through the ordeal and was eventually told that a line fault had been logged and that engineers would be working on it ( although it could take 48 hours at the most), what am I paying for here?
The funny thing is all the BT engineering communication was picked up later on email, letting me know what they were doing ( too ironic as I had no way of getting the emails till the fault had been cleared.) Nevertheless some time in the evening I came back and checked my BT Hub router/modem to find that all was back to normal.
During the rest of the day I had received in the post, a usb wireless lan dongle I had ordered to see if it would improve the wireless signal that our laptop was getting. After figuring out how to install the software, plugged in the dongle, and hey presto it picked up full strength signal from my BT hub, some few rooms away, so at only £5.50 job done and laptop now cooking by gas. Time for a well earned sleep and relaxation after a frustrating day. Don’t you just love technology when it goes wrong.
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